Podium offers an AI Employee that works 24/7 to convert leads into loyal customers and messages into revenue. Podium’s AI talks to more leads, sets more appointments, and follows up for businesses with little oversight. Features include capturing every lead from calls, texts, chats, reviews, and third-party messages in a consolidated inbox. The AI responds to leads in under 1 minute to boost sales chances by over 45%. It drives repeat business by proactively following up with customers at the right time. The AI requests reviews after each sale and responds on review sites to help businesses rank high on Google. Podium’s AI Employee is pre-trained on 10+ years of industry expertise and customized to company policies. It is recognized as "Best agentic AI Software" and highly rated on G2 with 4.6 out of 5 stars from ~2000 reviews. Trusted by over 100,000 businesses.